SHIPPING POLICY
A. Shipping Costs
Processing time: Within 48 hours
Shipping fee: Free Shipping！
B. Transit, Handling & Oders Cut Off Time
All orders are processed within 1-2 business days
All prices are in USD
Please note there could be slight During sale and holiday periods, delivery may take longer than the estimated time frames above.
Once shipped, order can’t be canceled
thảo dược will be subject to customs duties in all countries during the mailing process, so consumers will not be liable for excess costs
If you do not receive the parcel within 40 days, we wish you contact us in time. We will assist you in tracking the parcel, or decide whether to resend the product
C. Shipping Time：
USA/CA: 10-20 Working Days
Europe: 10-20 Working Days
Middle East: 10-25 Working Days
Others: 10-25 Working Days
RETURNS AND EXCHANGES
Easy 30 Day
See conditions and procedure in our return and refund policy
We take extra care in verifying every order we receive. This process is one that we strive to accomplish within the timeframe for your order to ship out or be sent over to the manufacture who drop ships your order. In certain situations, our order verifying process can delay your order from shipping. Please be sure to include accurate information when you are placing your order so if need be we can contact you at the information listed in an attempt to get your order out the same day (if in-stock within our warehouse).
Please verify stock status prior to placing an order as we cannot accurately estimate transit times for out-of-stock items.
Herbalr is not responsible for lost stolen packages. If you feel your package was misdelivered you can contact our customer service team and we can coordinate with the package handling service to initiate a lost package investigation. If the package handling service is unable to locate the package or provides documentation that the package was delivered to the correct address it is at the sole discretion of Herbalr as to the resolution, we cannot guarantee a replacement or refund depending on the outcome of the lost package investigation.